Upcoming MT5 & MT4 Server Upgrade Maintenance on 25 October 2025

NOTIFICATIONS

We’re upgrading our MT5 and MT4 servers to provide faster execution and a smoother trading experience. Please read carefully the details of the upcoming scheduled upgrade maintenance.

Server Maintenance，Client Portal & Vantage Mobile App Upgrade Schedule

• Date: 25 October 2025 (Saturday) – 26 October 2025 (Sunday)
• Time: 08:00 AEDT (25/10) – 08:00 AEDT (Next day, 26/10)
  – Trading: Unavailable during the maintenance period.
  – Administrative: Login to the Client Portal and Mobile App will also be unavailable until maintenance is completed. Kindly make the necessary arrangements for any payments in advance to avoid inconvenience.

Affected Server

Please take note of server name change after maintenance.

Please note: The updated MT5 and MT4 desktop terminals will be provided in a follow-up email after the server upgrade.

Orders & Positions

• All historical orders and open positions will be updated accordingly.
• Order IDs(except MT4 Live)will be changed, but this will not affect your trading.
• Take note of your positions or save your trade history before 25 October 2025, 07:59:59 (AEDT).

Third-Party Tools

• If you use Expert Advisors (EA) or Trading Signals, please verify compatibility with the new server and consult your EA provider if needed.

Clients Without PC Desktop or Laptop Access

Desktop/Laptop Requirement (MT5 Users): After the server upgrade, clients using MT5 will be required to log in via the downloaded desktop terminal on a PC or laptop to complete the server activation process, including resetting the password. The password cannot be changed through the app or any other method. This requirement is set by Metaquotes to ensure account security.

Plan Ahead: We strongly advise clients to make arrangements in advance to ensure they have access to a compatible device for this process.

If You Do Not Have Access:

• Please plan accordingly and be aware that any open positions will remain your responsibility, as you may not be able to manage them until re-activation is complete.
• After the server upgrade, you may reach out to our Support Team for further assistance.
• Kindly note that due to higher support volume during the mainenance period, turnaround times may be longer than usual.

Support

• Live Chat: Available 24/5 via our website
• Email: [email protected]

We appreciate your cooperation and understanding during this server upgrade maintenance. Thank you for choosing Vantage as your trading partner.